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Privacy Policy

A legal disclaimer

Wilson Padel Club Privacy Policy

Last Updated: [Date]

1. Introduction

Wilson Padel Club ("WPC," "we," or "us") respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website (wilsonpadelclub.com) or book our services. By using our site, you consent to this policy.

2. Data We Collect

We may collect:

  • Personal Information: Name, email, phone number, payment details (via secure processors like PayPal/Peach Payments).

  • Usage Data: IP address, browser type, pages visited (via cookies and Google Analytics).

  • User Content: Photos/videos from events (with consent for marketing).

3. How We Use Your Data

PurposeLegal Basis

Process bookingsContractual necessity

Send promotionsConsent (opt-in required)

Improve website experienceLegitimate interest

Compliance with lawsLegal obligation (e.g., tax records)

4. Data Sharing & Disclosure

We never sell your data. Limited sharing may occur with:

  • Service Providers: Payment gateways, email platforms (Mailchimp).

  • Legal Requirements: If required by South African law (POPIA).

  • Event Partners: Stettyn Cellars (for joint bookings), with your consent.

5. Your Rights (POPIA/GDPR Compliance)

You may:
✅ Access your data.
✅ Correct inaccuracies.
✅ Delete your data (unless legally required to retain).
✅ Opt out of marketing (via unsubscribe link).
✅ Withdraw consent for photos/videos (email admin@wilsonpadelclub.com).

6. Cookies & Tracking

  • Essential Cookies: Necessary for site functionality (e.g., login).

  • Analytics Cookies: Help us improve user experience (opt-out via browser settings).

  • Third-Party Cookies: Social media plugins (Facebook, Instagram).

7. Data Security

We use SSL encryption, restricted staff access, and regular audits to protect your data. However, no online transmission is 100% secure—we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed at children under 18. Parents/guardians must consent to data collection for minors.

9. Policy Updates

We may update this policy. Changes will be posted here with a new "Last Updated" date.

10. Contact Us

For questions or to exercise your rights:
📧 Email: admin@wilsonpadelclub.com
📞 Phone: +27 (0)82 920 6561
 

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